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Questions mises à jour jusqu’au: 4 octobre 2021

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We are creating a clinical trial recruitment piece directed to patients evaluating the use of a marketed product for a new use. The study will evaluate the use of our product in combination with another marketed product and the inclusion criteria include the use of prior agents. To improve patient comprehension of the study and the inclusion criteria, we would like to include the marketed names of the combination product and the prior agents. However, the "Clinical Trial Recruitment" section of the Health Canada policy document "The Distinction Between Advertising and Other Activities" states 'no reference is made to the drug manufacturer's name, or to the name of the drug under investigation.' To clarify, does that mean we cannot include the marketed product name or the ingredient name of any agents in the piece?



To a currently marketed product, and instead of a "now available" message, the message is " has been granted market authorization for additional indications"? (Again, with or without a link to the updated PM Hi There. I've seen several questions that have circled this issue, but none that have addressed it head on: Is an electronic message to physicians that consists entirely of the message that a product has been granted market authorization (without mentioning the indication or therapeutic category), plus the sender's contact details, exempt from pre-clearance? Please assume the message will be sent by sales reps or commercial head office staff. What if this same message also includes a direct link to the product's unedited product monograph? What if the message relates to a label-extension)

A message of "now granted market authorization" is a claim that requires support and substantiation (authorized for what). This is different than a market access claim of "now available". The inclusion of the indication would automatically prompt at least lowest level fair balance. The same would apply to a label-extension. These messages would not be exempt. Please see Q&A 740.


Hello Are branded and help seeking search engine marketing campaigns allowed to run simultaneously if coming from different ad accounts and going to different landing pages?

If the regulations are followed, there would be no cross over between these two campaigns as the branded campaign could not include mention of therapeutic areas and the help seeking could not mention brand or manufacturer. No copy or links would be the same. Given this, yes, they could be run at the same time.


Hi, when Patrick Massad started as the Commissioner, he mentioned at a conference that PAAB will be able to approve/comment for websites projects using a wireframe / blueprint tool provided by agencies, removing the need to comment on pdf and thus making it easier and quicker for everyone to share and implement comments. Has this be enabled or we still have to submit pdf file of website pages?

The PAAB has been exploring ways to streamline the preclearance process. What Patrick was referring to, at that conference, was ongoing research into alternative ways of addressing our need for website screenshots at the layout stage of review. To be clear, the initial review would still be on a copydeck (i.e., the reviews would still take place over PDF).

In the past couple of years, we looked at several automated website scraping tools. None are accurate enough, at this time, to replace the need to screenshots. However, progress appears to be occurring quickly in this space. This is something we intend to revisiting annually. We are also open to testing web scraping tools or other solutions that our clients have come across. Please feel free to post them on the PAAB forum for discussion:

In the meantime, we are building eFiles improvements described in the APP service. Additional information about this can be found at


Hi, would the following be exempt or require review? a sheet with brand logo, a shot of the pills and a callout "visit" no claims, and the website is paab approved and gated. thanks for the insight.

If the intent is for the ad to be in the consumer space, it should be submitted to ensure that the entirety of the ad, URL and website landing page, do not exceed consumer regulations.

If the intent is for this to be an ad in an HCP gated space, we suggest submitting for an exemption request so that we may assess the linkage to ensure that it does not go beyond the regulations (implied or direct claims).


With regard to fair balance requirement (section 2.4), would a Schedule 2 drug (behind the counter) be considered a 'self-care' product?

For the purposes of the code, self-care products includes over the counter, natural health, and homeopathic products. Note that it does not include ethical drugs or schedule D drugs.

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